CompassioNAte Fees at Promentality

Our office prioritizes accessibility, and as such we have cultivated a wonderful program designed to assist in accessing support with flexible rates. All that is needed is to complete an application and once reviewed your agreement will be created with our office nad you can begin accessing support.

The rates available in the Compassionate Fee Program are created on a case-by-case basis. This means that we work with you and the barriers you are facing to create a plan that is manageable for you to access. Our billing for these program fees are generally done monthly and processed like a membership fee. There is however flexibility to create a plan that is as achievable for you as possible while still upholding the fee agreements in place. 

Our clients can access in-office sessions, virtual sessions, phone call sessions, walk & talk/hike & talk sessions, and more. Our Breakthrough program is also included at no extra charge for those approved for a compassionate fee rate.

You will be paired up with someone from our student team. They are skilled and well educated, and eager to offer you the accessible and foundational support you need. 

You can connect with our office and let the team know you need to connect with someone about accessing the Compassionate Fee Program, and a consult will be booked for you as soon as possible to get the ball rolling.  Our goal is to complete an intake within a few days and get the fees approved and your session booked as promptly as possible.

We do consider our agreements both a client and clinic responsibility to uphold, and this means that if situations change, we hope to connect with you and work with you in maintaining your support needs. You are the priority, and we hope to treat all our fee agreements as a positive collaboration.

Booking availability is limited to the current MCAP team member schedules and office space availability. Please bear this in mind when reaching out, there might be delays in getting you connected based on the flexibility around sessions and scheduling needs that you might have.

You can reach out to us today, and we will do our best to get bac to you within 24-48 hours. We can be reached via email, phone call or text, but please note email and text will have a quicker turn around depending on front-end and team availability. Our front-end is working at reduced hours throughout the year.